Frequently asked questions
Do I get the same result on every site?
Yes. All seven brands’ verification sites are connected to one central database; the brands an ID belongs to are shown as badges on the result card.
What information is shown?
Photo, full name, ID type, title/membership type, linked brands, ID number, validity date and status. National ID number, phone and address are never shown.
What if the card shows "Expired"?
The holder cannot act on behalf of the company until the card is renewed. If they insist, use the report form.
I can’t scan the QR code.
Make sure camera permission is granted. Alternatively, verify manually with the ID number on the front of the card.
Why are the holder’s initials required?
A second factor prevents anyone from building a list of people by guessing ID numbers.
What is the query limit?
To prevent abuse, up to 10 queries per hour are allowed from the same device.
What is the difference between a press card and a staff ID?
Staff IDs are for employees, press cards for reporters and camera operators in the field. Representative IDs belong to authorised non-staff local correspondents.